User guide
Institution/Academy/Coach/Parents User Guide
How schools, academies, coaches, and parents register participants, manage payments, track approvals, follow rankings, and access certificates, achievements, and rewards.
Institution/Academy/Coach/Parents representatives must be 18+ and register via the organization signup page.
Your Complete Journey
Click any step to learn what to do. Steps with a button take you to the right page after you log in.
Step 1 of 8
Create organization account
Register with your organization name and address. You must be 18 or older to create a institution/academy/coach/parents account.
Keep organization name and address accurate — they appear on all registrations.
After Login — Institution/Academy/Coach/Parents Quick Start
Click any step below or use Previous/Next to walk through the main tasks for your role. Each step links to the page where you can take action.
Step 1 of 7
Open organization dashboard
Your dashboard has quick links to events, registrations, and bulk participant registration.
Institution/Academy/Coach/Parents DashboardChoose a task guide:
How to Register Participants
Click a step number above to jump directly, or use the arrows to move through each step.
Step 1 of 7
Navigate to Register Participants
Go to Registration Management in the sidebar, then click on "Register Participants". Alternatively, click on an event from "My Events" to start registration for that specific event.
Register ParticipantsApplication Flow Summary
Quick reference list of all steps from signup to certificates.
- 1
Create organization account
Register with your organization name and address. You must be 18 or older to create a institution/academy/coach/parents account.
Go to page - 2
Open organization dashboard
After login, use the Institution/Academy/Coach/Parents Dashboard for quick links to events, registrations, and participant registration.
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Select event & activities
Go to My Events or Register Participants. Pick an event and one or more activities for your students.
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Add participants
Enter participant details for each student or team. Save drafts per participant when registering many students.
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Submit & pay
Submit registrations (status: Pending), then pay online or offline for all participants. Status moves to Under Review after payment.
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Track in All Registrations
Monitor every participant by status, payment, and event. Edit draft or rejected registrations.
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After approval — event day
Approved participants receive QR codes for attendance. View tie sheets, fixtures, and public rankings as the event progresses.
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Team certificates
Download certificates for your participants from Certificates, or with a Student ID and date of birth on the public download page. Medal results also feed achievements and rewards.
Go to page
Registration Status Guide
| Status | What it means |
|---|---|
| Draft | Participant form saved but not submitted. |
| Pending | Submitted — payment required. |
| Under Review | Paid — awaiting admin document and eligibility check. |
| Approved | Participant confirmed — QR code available for attendance. |
| Rejected | Fix issues noted by admin and resubmit. |
Guidelines & Best Practices
Account & access
- Only institution/academy/coach/parents accounts can register participants for their organization.
- Keep organization name and address accurate — they appear on registrations.
- One organization account can manage all participants for that school, academy, or group.
Bulk registration tips
- Register one participant at a time. Save a draft, then start the next in the same session.
- There is no spreadsheet or CSV upload.
- Upload clear documents for every participant (photo, birth certificate, ID).
- Double-check team member lists before submitting team registrations.
Payments & approvals
- Online payment uses Razorpay; offline payment requires receipt upload and admin verification.
- Optional apparel/kit fees (when offered) are per selected participant with size — confirm sizes before paying.
- All registrations need admin approval after payment — plan ahead of deadlines.
- Use All Registrations filters (status, payment, event) to find items needing action.
- Contact the event admin if approvals are delayed more than 48 hours after verified payment.
- After results are published, certificates, public rankings, achievements, and rewards update for those participants.
- Ask participants to opt in to email, SMS, WhatsApp, or push alerts, and to install the app before event day.
Institution/Academy/Coach/Parents
Manage organization-level registrations, register participants, and track event participation for your school, academy, coaching center, or parent group.
Access Level
Institution/Academy/Coach/Parents access - Can manage registrations for your organization
Key Responsibilities:
- Register participants for events on behalf of your organization
- View and manage all organization registrations
- Track registration and payment status
- Manage organization teams and participants
- View event schedules and results
Menu Navigation
Click any menu item below to learn what it does, then use the button to go directly to that page.
Step 1 of 6
Dashboard
Central hub showing quick access cards to My Events, Register Participants, and All Registrations. View overview statistics and get quick tips for managing your organization's event participation.
Go to DashboardPrefer a list view? Scroll to full menu list
Common Workflows
Complete Participant Registration Workflow
End-to-end process for registering participants in events
- View available events in My Events or browse events
- Select event and check eligibility requirements
- Navigate to Register Participants
- Enter participant details (name, DOB, contact, activities)
- Upload required documents (age proof documents)
- Review all information for accuracy
- Submit registration (status: Pending)
- Complete payment (online via Razorpay or offline with receipt)
- Wait for payment verification by admin
- Track registration status in All Registrations
- Receive approval notification when verified
- View event schedules and tie sheets when available
- Track competition results after event completion
Registering many participants
Register students one after another from the same account
- Go to Register Participants
- Select the event and activities for the first student
- Enter that participant’s details and upload documents
- Save a draft if you need to pause, then submit and pay
- Start the next participant in the same session
- Track every registration in All Registrations
Registration Management Workflow
Daily workflow for managing organization registrations
- Check Dashboard for registration overview and statistics
- View My Events to see upcoming events
- Use All Registrations to monitor all participant registrations
- Filter by status to find pending actions (payments, approvals)
- Take necessary actions (edit, pay, verify documents)
- Track registration progress and approval status
- View event schedules and competition details
- Monitor results and certificates after event completion
Frequently Asked Questions
I cannot register participants
Ensure you are logged in with a institution/academy/coach/parents account. Verify that your account is active and has proper permissions. If you need access, contact your system administrator or support team to set up your account.
How do I register many participants?
Open Register Participants and complete one student at a time. Save a draft if you need to pause, then start the next participant in the same session. There is no CSV or spreadsheet upload.
Registration is pending approval for a long time
Registrations require admin verification after payment. Ensure you have completed payment (online or uploaded offline receipt) and submitted all required documents. Check the registration status in All Registrations. If pending for more than 48 hours after payment, contact the event administrator or support team.
I cannot see an event in the registration list
Events only appear if they are open for registration and your organization is eligible. Check if the event registration period has started and if your organization meets the eligibility criteria. Contact the event administrator if you believe you should have access.
Payment was made but registration still shows as unpaid
For offline payments, the status updates after admin verification. If you paid online, check your payment confirmation email. If payment was successful but status hasn't updated, contact support with your payment transaction ID for verification.
How do I edit a submitted registration?
You can edit Draft and Rejected registrations from All Registrations. Pending registrations are locked — use Complete Payment if payment is still due. Approved registrations cannot be edited; contact the event administrator for changes.
Where can I view event schedules and results?
Go to My Events and click on the event you're interested in. You'll see event details, schedules, tie sheets, fixtures, and results when they are published by the event administrators. Results are typically available after the event completion.
Ready to get started?
Create your account or log in to begin. Also see the Student Guide.